Get In Touch
Ready to transform your telecommunications? Our VoIP experts are here to help you find the perfect solution for your business needs.
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Quick Contact
Contact Information
Get in touch with our team of VoIP experts. We're here to help you build better communication solutions.
Our Address
47 W 13th St, Suite 300
New York, NY 10011
United States
Phone
+1 (332) 322-7849
Monday - Friday: 9:00 AM - 6:00 PM EST
Emergency Support: 24/7
Sales: sales@cebertelecom.com
Support: support@cebertelecom.com
General: info@cebertelecom.com
Business Hours
Sales & General Inquiries:
Monday - Friday: 9:00 AM - 6:00 PM EST
Saturday: 10:00 AM - 2:00 PM EST
Technical Support:
24/7 NOC Monitoring & Support
Visit Our Office
Located in the heart of New York, we're easily accessible for in-person meetings and consultations.
Modern Office Space
Our Manhattan office features state-of-the-art facilities and meeting rooms equipped with the latest communication technology.
Expert Team
Meet with our experienced telecommunications professionals who can provide personalized solutions for your business needs.
Schedule a Visit
Book an appointment to visit our office, see our infrastructure, and discuss your telecommunications requirements in person.
Frequently Asked Questions
Quick answers to common questions about our services and support.
How quickly can you set up new VoIP services?
Most standard services can be activated within 24-48 hours. DID numbers and complex custom solutions may take 3-5 business days depending on the destination and requirements.
Do you offer 24/7 technical support?
Yes, our Network Operations Center (NOC) provides 24/7 monitoring and technical support. Our expert team is always available to ensure your communications run smoothly.
What are your minimum volume requirements?
We work with businesses of all sizes. There are no minimum volume requirements for most services, making our solutions accessible to startups and large enterprises alike.
How do you ensure call quality and reliability?
We maintain direct connections with tier-1 carriers, use advanced routing algorithms, and provide real-time quality monitoring. Our 99.9% uptime guarantee is backed by redundant infrastructure.